Privacy Policy

Effective: January 1, 2025 · DOC NY-PP · Nanayawf.shop

1. What this policy covers

This policy applies to the website nanayawf.shop and to communications you send to us through it or by email or phone. It explains what information we collect, why we collect it, how we use and protect it, and the choices you have. This policy does not govern information handled under separate written agreements with business customers.

2. Information we collect

2.1 Information you give us

• Contact details — your name, email address and optional phone number when you submit the order slip or write to us.
• Order and inquiry content — the aisle you select, the market lines (S-numbers) you reference, quantities or timing you describe, and any message text you send.
• Correspondence — records of emails, calls and replies exchanged with the desk.

2.2 Information collected automatically

• Server logs — IP address, browser type, device information, referring pages, and timestamps recorded automatically by our hosting provider for security and diagnostics.
• Site preferences — this site does not set marketing cookies and does not run advertising trackers. If analytics are used, they are limited to aggregate traffic statistics.

2.3 Information we do not ask for

Please do not send us payment card numbers, bank account details, or government identifiers through this website. The desk never takes payment information by email. If a payment is ever needed for an order, it is arranged directly under a separate process.

3. How we use information

• To respond to your inquiries and confirm order requests
• To keep records of the market lines, quantities and terms you ask about
• To maintain business correspondence logs for continuity and training
• To operate, secure and improve the website
• To comply with legal obligations, including food-safety or record-keeping requirements applicable to food retail in Ohio

We do not sell personal information. We do not rent or trade customer lists.

4. Food-safety and order records

Order confirmations, pickup arrangements and wholesale inquiries may be retained as business records. Where a record relates to a food-safety matter — a reported quality concern, a recall notice, or a delivery issue — we may retain identifying information associated with the order for the period needed to trace the product and respond to regulators. We will not use records of your purchases to profile you for unrelated purposes.

5. When we share information

• Service providers — hosting, email and security providers who process data on our behalf under confidentiality obligations.
• Legal process — when required by subpoena, court order, regulator request (including food-safety authorities), or to protect our rights.
• Business transfer — if the business is sold or reorganized, records may transfer as part of the transaction, subject to this policy.

6. How we protect information

Website traffic is served over HTTPS. Access to correspondence is limited to personnel who need it to answer the counter. We retain business records only as long as reasonably needed for the purposes above, after which they are deleted or de-identified. No method of transmission or storage is perfectly secure; if we become aware of a breach affecting your information, we will act as required by applicable law.

7. Your choices

• You may ask what personal information we hold about you by writing to the contact email.
• You may ask us to correct or delete your correspondence records, subject to legal retention obligations.
• You may decline to submit the order slip — all fields are optional unless marked required.
• You can ask to be removed from future non-essential communications.

Ohio residents may have additional rights under applicable state law; requests may be made through the same contact channel.

8. Children's privacy

This website is a business-to-public information page and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it.

9. Third-party sites

This site may link to external resources (for example, mail clients or mapping services). We are not responsible for the privacy practices of third-party sites; review their policies separately.

10. Changes to this policy

We may update this policy from time to time. Changes are posted here with a revised effective date. Material changes will be noted at the top of this page. Continued use of the site after a change takes effect constitutes acknowledgment of the updated policy.

11. How to reach us